Shipping policy

When will I receive my order?

All orders will ship within 1-2 business days after placement. Orders ship Monday through Friday.

Domestic Shipping

We currently ship all domestic orders via UPS. Standard domestic delivery time is 3-7 business days.

International Shipping

We currently ship all international orders via DHL.

Standard delivery time for international orders is 4-21 business days.

Please note that international order delivery times have been extended, and shipping times may vary significantly due to customs.

Preppy Prodigy is not responsible for any customs fees or duties incurred during international shipping.

If you would like to check your order status, please contact larryoldham2415@outlook.com. Our customer service team is happy to assist you.

For returns, exchanges, or to use alternative shipping methods, please also contact our customer service.